---
title: Why can’t students see or use my agent or mini app?
description: "We are going to assume that you have made your agent or mini app available to students, for example through: - [How do I give my students access to my agent?](https://cogniti.ai/docs/how-do-i-give-my-students-access-to-my-agent/) - [How do I embed an Interactive Mini App…"
url: "https://cogniti.ai/docs/why-cant-students-see-or-use-my-agent-or-mini-app/"
updated: "2026-07-28"
category: Sharing agents and mini apps
---

# Why can’t students see or use my agent or mini app?

We are going to assume that you have made your agent or mini app available to students, for example through:

- [How do I give my students access to my agent?](https://cogniti.ai/docs/how-do-i-give-my-students-access-to-my-agent/)
- [How do I embed an Interactive Mini App into my LMS?](https://cogniti.ai/docs/how-do-i-embed-an-interactive-into-my-lms/)

This guide provides some troubleshooting tips for when students cannot access what you have made available.

## Check that it is published

By default, things you create in Cogniti (e.g. agents, mini apps, sandboxes) start in *Draft* state. You can see the current state reflected in the button in the top right, for example:

![](https://cogniti.ai/wp-content/uploads/2026/07/image.png)

To change the state, click on the button and choose one of the other states. To give students access, ensure the state is set to *Published*.

## For mini apps, check that there is a live version

Each itreation of a mini app is saved as a new version. This version is visible at the top of the *Preview* panel:

![](https://cogniti.ai/wp-content/uploads/2026/07/image-2.png)

By default, Cogniti does not make a particular version live. You need to explicitly select *Set as live* for the selected version.

## Check the access permissions

Agents, mini apps, sandboxes, and other Cogniti artefacts have different layers of permission to allow fine-grained control of who can do what with the things you create.

For agents, check the *Chat access* tab, especially the setting *Who is authorised to chat with this agent?*. Ensure the correct setting is selected (for example, to allow anyone in your organisation to access the agent, ensure that option is selected).

![](https://cogniti.ai/wp-content/uploads/2026/07/image-3.png)

For mini apps, check the *Access* tab, especially the setting *Who can use this mini app?* Ensure the correct setting is selected (for example, to allow anyone using that instance of Cogniti to use the mini app, ensure that *Anyone* is selected).

![](https://cogniti.ai/wp-content/uploads/2026/07/image-4.png)