---
title: Why can’t users create their own agents?
description: "To create an agent within an organisation, the organisation needs to have the appropriate AI access keys enabled, and users need to be allocated agent quota. If a user sees the 'Create agent' button disabled, it means that this configuration…"
url: "https://cogniti.ai/docs/why-cant-users-create-their-own-agents/"
updated: "2024-09-12"
category: For administrators and leaders
---

# Why can’t users create their own agents?

To create an agent within an organisation, the organisation needs to have the appropriate AI access keys enabled, and users need to be allocated agent quota.

If a user sees the 'Create agent' button disabled, it means that this configuration has not been completed yet:

![](https://cogniti.ai/wp-content/uploads/2024/07/image-8.png)

To set up the AI access keys: [How do I set my organisation’s API keys?](https://cogniti.ai/docs/how-do-i-set-my-organisations-api-keys/)

To allocate agent quota for users: [How do I allow users to create their own agents?](https://cogniti.ai/docs/how-do-i-allow-users-to-create-their-own-agents/)