You can retrieve past conversations you have had with Cogniti agents. If you would like, you can continue these conversations where you left off.
To see a list of your past conversations with a particular agent, navigate to the agent.
Next to the chat box, click the kebab menu button. Then, choose ‘View past conversations’.
A panel will appear, showing your past conversations.
You can click the action buttons to load a conversation, copy a link to it, or export it.
